Last week we sat down with the Staffing Coordinator and Operations Manager, Naaman P. Moorman of Home Helpers in Oak Park, Illinois. He appreciates caregivers and CNAs who come to an interview wearing business attire and who are team players. He also shared with us some of his hiring needs and why caregivers love to work for Home Helpers! Read more below in our one-on-one interview.
Healthy Home Advantages, Inc. dba Home Helpers of Oak Park
Your Name & Title –
Naaman P. Moorman
Staffing Coordinator/Operations Manager
Do you have a Twitter or Facebook account? If so, include your Twitter handle and a link to your Facebook page.-
Twitter=Home Helpers of OakPark @oakparkhomecare.
Facebook=Home Helpers of Oak Park
What’s your website address?
How long have you been in business?
What positions are you recruiting for now?
CNAs Male and Females
How many caregivers do you hire each month?
10-15 per month
Why do caregivers like working for you?
We put our caregivers to work right away. We have clear communication with our caregivers. We have an incentive program to help each caregiver earn cash bonuses. We work well with caregivers’ schedules and also very flexible. We have caregivers of the month, quarter, and year with them receiving cash bonuses and other prizes.
What’s your on-boarding process for a new employee?
We have initial phone interviews, face to face and or group interviews, orientation, an extensive background check and reference checks, which allows the caregivers and clients to meet to get a better feel for both parties to see if it’s a good fit.
During an interview, what’s most important for you to see/hear from a caregiver?
We look for people who are team players, and know how to work well with others as well as knowing how to handle difficult situations in a respectable, professional manner. We are looking for honest, passionate CNAs who are skilled and experienced, if they are not experienced, we look for employees who are willing to learn and adapt to different environments. We also look for people who want to further their education or want to improve their qualifications by asking for more training sessions.
Tell us about the best interview you’ve conducted with a caregiver and why it was the best.
The best interview I’ve conducted was with a young educated and dedicated CNA who came to the interview in business attire, well prepared with all the documents needed for the interview along with resumes and recommendations. The CNA spoke well and gave detailed stories and situations of past experiences that made it easy for us to hire the individual. The individual talked about their goals in life and where they thought they’d be within the next few years. The individual also talked about how they have utilized caregiving as tool for where they want to be in life as well as explaining about how they truly have a calling to help and heal people who can’t always take care of themselves.
Anything else you’d like to share with prospective employees?
We just want potential employees to know that we are a company who will be there for them and always back them up with whatever happens. We are a company who demonstrates clear communication and can always work with caregivers schedules which will allow them to earn money and continue to live their lifestyles whichever way see fit. We have great pay rates for both hourly and live-in with an incentive program which can give the individual a chance to earn cash bonuses.
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