Happy last-Monday-of-September! How did this month treat you? We’re looking forward to Halloween next month!
This week our Featured Employer goes to Right at Home of Northwest Indiana. We recently sat down with the owners, Marc and Kristin Sokol, to discuss their hiring needs and what they’re looking for in a Caregiver. Right at Home has offices all over the world, including 400 in the US alone! Right at Home of Northwest Indiana hires between 12-20 experienced caregivers, CNAs & HHAs per month and offer flexible schedules, career advancement and incentives. Read more below in our one-on-one interview!
MKS Management, Inc. d/b/a Right at Home of Northwest Indiana
Your Name & Title
Marc and Kristin Sokol, Owners
Do you have a Twitter or Facebook account? If so, include your Twitter handle and a link to your Facebook page.
What’s your website address?
How long have you been in business?
Right at Home was founded in 1995 and has since grown to be an international leader in in-home care and assistance with over 400 offices in the U.S., as well as offices in Asia, Europe, Australia, and South America. Right at Home has recently expanded into Northwest Indiana and is locally owned and operated by Marc and Kristin Sokol. The office has been open for about 6 months and continues to grow each week.
What positions are you recruiting for now?
We are always looking for qualified CNAs, HHAs, and other experienced caregivers to serve as caregivers for our clients in their homes. Our caregivers assist our clients with personal and companion care, including bathing and showering, dressing and grooming, ambulation, transfers, medication and other health reminders, as well as providing companionship, light housekeeping, and transportation for errands and doctor’s appointments.
How many caregivers do you hire each month?
We are growing quickly and hire 12 – 20 caregivers each month.
Why do caregivers like working for you?
Perhaps the number one thing our caregivers tell us they appreciate is our flexibility and understanding. Our philosophy is we employ the whole person and want to make sure they have shifts that fit within their lives. Some of our caregivers have young children and like to work around family schedules. Other caregivers provide care to their own family members. And still others are students who need to work around their school schedules. No matter the situation, we get to know all of our caregivers so we can help staff them on cases that are a good fit for them and their schedules. In addition, our caregivers love that we treat them like professionals. That means we treat them with respect, we listen to them, we give them opportunities for advancement with pay raises, we provide them with ongoing training and support, and we publicly recognize our caregivers who do outstanding work. For example, our caregivers have opportunities for advancement through our caregiver advancement program, which includes opportunities for promotions, pay raises, paid time off, and other benefits. And each month we award a caregiver who has gone above and beyond with our Caregiver of the Month award. The winners of this award get their names engraved on a special plaque that we keep in the office for everyone to see. Also, our caregivers receive ongoing training and development through our RN on staff, our caregiver trainers, and through Right at Home University, which is our proprietary, world-class training program that contains hundreds of online training modules. We are committed to setting our caregivers up for success!
What’s your on-boarding process for a new employee?
We have an in-depth hiring process, with several interviews including a group interview, written competency exams, and a skills assessment conducted by an RN on our staff. We also run comprehensive background checks, including criminal and DMV checks and drug testing. Applicants who are selected to be caregivers also go through a comprehensive orientation and have access to on-going training and support.
During an interview, what’s most important for you to see/hear from a caregiver?
We want to see proven skills and experience as well as compassion and empathy for seniors and disabled adults.
Tell us about the best interview you’ve conducted with a caregiver and why it was the best.
Our most memorable interviews are with applicants who share personal reasons – either experiences with their own family members or with clients with whom they connected – for why they are compelled to be caregivers. We can remember many of the personal stories our top caregivers shared with us during the interview process.
Anything else you’d like to share with prospective employees?
In addition to strong skills, experience, and compassion, we like to see applicants demonstrate a spirit of teamwork. We are also looking for great communication skills with both the office staff and the other caregivers. Our office is a team and we want to hire caregivers who buy into that mentality and work well with our team.
Thanks, Marc and Kristin! Stay tuned for more weekly Featured Employers.