Ambercare is hiring qualified personnel for our QA PCA/HHA Position.  This is a full time in office/field  position and qualifies for full time benefits. Office duties would include:

Schedules employees as directed by client's care plan established upon intake.

Processes patient authorizations and communicate with central admissions, enter reauthorizations into client record and ensure chart preparation for all new clients.

Contacts care providers and clients to provide service updates.
Conducts monthly client wellness calls and conducts home visits as required.

Provides thorough, complete follow-through on escalated client complaints and theft claims.

Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company's policies and guidelines.

Follows up on all Private Duty "Hot-Lead" Assessments and Deposits.

Coordinates Internal Audit Responses to the Contracts Department and QA team for employee and other files.
Performs other duties as assigned