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Hiring During COVID-19

Quality Assurance Specialist

Ambercare

Posted 15 days ago
Albuquerque, NM 87113
Competitive
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JOB DESCRIPTION


Essential Duties:

  • Monitor client's condition and performance of duties by Home Care/Health Aides
  • Maintain all company and State specific program rules, regulations and standards
  • Conduct home visits to new clients to welcome and review the Welcome Packet
  • Observe and evaluate Home Care/Health Aides in the client's home as directed by Supervisor, to assure client Care Plans are being followed
  • Prepare and complete accurate home visit and home safety evaluation reports as needed
  • Maintain schedule to assure timely completion of all assigned home visits
  • Ensures the appearance of the branch's open environment is professional: neat, clean, orderly and generally free of clutter.
  • Maintains a high degree of confidentiality at all times due to access to sensitive information.
  • Compliance with all Medicare, Medicaid, and HIPAA regulations and requirements
  • Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the agency.
  • Abides by all regulations, policies, procedures, and standards.
    Performs other duties as assigned.

 Performance Responsibilities:

  • Maintains positive internal and external customer service relationships.
  • Maintains open lines of communication.
  • Plans and organizes work effectively and ensures its completion.
  • Meets all productivity requirements.
  • Demonstrates team behavior and promotes a team-oriented environment.
  • Represents the organization professionally at all times. 

JOB REQUIREMENTS


Position Requirements & Competencies:

 

  • Must have high school diploma from an accredited vocational school or college.
  • Must have 1-2 years of recent experience working in a healthcare environment, preferably home care.
  • Understanding of basic medical terminology.
  • Interpersonal, organizational and communication skills.
  • Computer skills including but not limited to MS Office, MS Excel, and Scheduling program.
  • Must have reliable transportation, valid driver license, and state required insurance.

FLEXIBLE SHIFTS AVAILABLE

Apply & Next

Weekdays

FULL-TIME PART-TIME
Morning Shift

Morning
Shift

Evening Shift

Evening
Shift

Afternoon Shift

Afternoon
Shift

Overnight Shift

Overnight
Shift

Weekends

FULL-TIME PART-TIME
Morning Shift

Morning
Shift

Evening Shift

Evening
Shift

Afternoon Shift

Afternoon
Shift

Overnight Shift

Overnight
Shift

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INSIDER CAREGIVER SPOTLIGHT


What's your favorite thing about working here?

Ambercare is a wonderful home care company. My manager works with me to help find the best clients. The team is supportive and the work is meaningful!

Amanda

CAREGIVER
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